Help Us Help You To Serve You Better
Your help in the following areas will go a long way to allowing us to clean your home with the quality of service you expect from
Handmaids House Cleaning. Please feel free to call us at
(661) 665-1821 if you have any questions regarding the services you are receiving. Remember, we appreciate and encourage your comments. Thank you for helping us serve you better.
Personal Items
Please have clothes, toys, and dishes stored prior to your scheduled appointment, as we do not know where to put them. Also, our work will be more efficient if these things are out of the way.
Pets
Please pick up after your pet(s); we do not require our cleaners to do so.
Cleaning Products
When and if you would like us to use any of your own cleaning products, please leave them, with special instructions (if needed), where we can easily find them.
Changes in Normal Procedure
We are more than willing to provide "extras" for our clients. However, please notify our office in advance so we can allow for any extra cleaning time needed. Please keep in mind that additional services may require an additional charge.
Schedule Changes
We prefer to keep our clients on a regular-schedule basis, but we realize that sometimes our clients may find it necessary to add, change, or skip a cleaning. It helps us tremendously to have as much advance notice as you can give us to allow us time to make the necessary scheduling arrangements. We reserve the right to apply an additional fee in the event that cancellations occur within 24 hours of the scheduled cleaning. Also, added or skipped cleanings may require an adjustment to your regular price.
Gratuity / Thank You / Comment Cards
We have had customers call in and ask about leaving a tip for the cleaners. This is something left to your discretion. Tips are greatly appreciated and may be included in the check or cash you leave for the cleaners. We also provide comment cards at your request.